After Sales and Product Assistance |
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As you will no doubt be aware, we offer a diverse range of products from a large number of the world’s leading outdoor brands. We understand there are occasions, either prior to your purchase or after, where you may require assistance. With this in mind, we have a dedicated team of specialists available during normal working hours to offer advice on all our products. We are keen and experienced users of the equipment we distribute and between us, have many years of experience across a broad spectrum of sport/ recreation and industry. If you require assistance or advice on our products, you can drop us a line with your enquiry and we will do our best to help. It would be preferred if you could drop us an e-mail with your questions as it may be necessary to do a little research to offer you a complete answer. Office hours: Monday to Thursday 09:00 to 17:00hrs Lyon After Sales T. 015396 26260 Warranty/ Guarantee Information: If you experience a problem or difficulty with one of our products, your first course of action is to contact the retailer you originally bought it from - your "point of purchase". However we do understand that this may not always be possible, so we do accept that, occasionally, you may need to return the product directly to us to inspect. We suggest that prior to returning any product to Lyon, you email us, clearly explaining the problem that you are experiencing as we may be able to find a solution without you having to return the product and incurring any possible expense or delay. So, if you wish to contact us regarding a problem with one of our products simply send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . |
